Privacy Policy
Effective: October 4, 2026
Raymind.AI LLC (Wyoming, USA) and Raymind.AI (레이마인드에이아이, Korea) (together, "we" or "us") operate PastLife (pastlife.app) and TarotMasters (tarotmasters.app) (the "Services"). This policy explains what information we collect and why, whom we entrust it to, how long we keep it, and what rights you have.
1. Information We Collect
All Services · An anonymous session identifier (a random number stored in your browser) and settings such as language and sound · Access information: IP address, device and browser type, country of access, screens visited and usage history, and referral source (ads, links) PastLife · Email address (result notifications, sign-in), quiz answers, the name you enter, selfie photos, and the generated stories, portraits and videos TarotMasters · Conversations with the tarot masters, the questions you ask the cards, the cards drawn and their readings, and the cards you liked · Voice input (optional): used only to transcribe what you say into text; audio files are not stored · If you create a share link, the content visible through that link Payments · Payments are processed by Stripe, and we do not receive or store payment method information such as card numbers. We keep only the product, the payment amount and currency, the payment number, and the email address for the receipt. Consultation conversations may contain content that can be sensitive, such as romance, relationships, health or mental state. We use it only to provide the Services, and you can use the Services without entering anything you do not want to share.
2. Purposes of Use
· Providing the Services: creating past-life results, tarot readings, follow-up conversations and share pages · Processing payments and refunds and managing Starlight balances · Preventing abuse: to check the daily free card limit and referral rewards, we convert IP addresses into an irreversible value (a hash) and compare those values · Safety: if signs of self-harm or crisis appear, we show helplines where you can get support. No person watches conversations in real time, and the Services are not a substitute for emergency services · Customer support and responding to inquiries · Improving service quality, statistics, and measuring advertising performance We do not sell your conversations or photos, and we do not use them to train our own AI models.
3. Selfie Data (PastLife)
Selfies are used only to create past-life portraits and videos, and for this purpose they are sent to an image and video generation provider (fal.ai). Selfies are never made public. We keep them so that the remaining portraits and videos can be created later, and they are automatically deleted one year after your last use. We delete them immediately on request.
4. Outsourced Processing and International Transfers
To provide the Services, we entrust the processing of information to the companies below, and in this process information is transferred abroad (mainly to the United States and India). Transfers take place over encrypted networks when you use the Services. · Anthropic (USA): generating tarot readings and follow-up conversations — conversations, questions, cards · Google (USA): generating conversations (Gemini), usage analytics (Google Analytics), measuring advertising performance (Google Ads) — conversations, usage history · ElevenLabs (USA): transcribing voice input into text, pre-recorded voices — voice (not stored after transcription) · fal.ai (USA): generating portraits and videos — selfies, quiz results · Supabase (Mumbai, India region): data storage · Vercel (USA, India): web hosting · Stripe (USA): payment processing · Resend (USA): sending email · Meta (USA): measuring advertising performance (Meta Pixel) — usage history Each company processes information only for the purposes entrusted to it under contract, and keeps it until its contract with us ends or the purpose of processing has been achieved. If you do not want essential processing such as conversations, payments and storage to involve transfers abroad, you cannot use the Services. You can refuse the analytics and advertising tools using the methods in Section 6.
5. Retention Period and Destruction
· Tarot consultation records (conversations, questions, readings) and past-life results: kept so that you can revisit your past records, and destroyed 3 years after your last use · Selfies: 1 year after your last use · IP hashes used to check the free card limit: kept together with the related consultation record · Payment and refund records: 5 years, as required by Korea's Act on the Consumer Protection in Electronic Commerce · Inquiry records: 3 years after the inquiry is handled If you request deletion, we destroy your information without delay, except for information we are required by law to keep. Electronic files are erased in a way that cannot be recovered.
6. Cookies, Analytics and Advertising Tools, and How to Opt Out
· Essential: browser storage (anonymous session identifier, settings, consultations in progress) and sign-in cookies. If you clear these, you may lose access to your past records and Starlight balance. · Analytics and advertising: we use Google Analytics, Google Ads conversion tracking and the Meta Pixel to measure actions such as visits, clicks, opening your first card and payments. We do this to understand how effective our ads are. How to opt out · Open the site once with ?notrack=1 added to the end of the address, and the analytics and advertising tools will no longer run in that browser (undo it with ?notrack=0) · You can also opt out through your browser's cookie-blocking settings, Google Ad Settings (adssettings.google.com) and Meta's ad preferences Opting out does not affect your use of the Services.
7. Share Links
When you share a result or a tarot reading, anyone who has the link can view it. Share pages automatically hide information such as names, places and companies, but this may not be perfect, so please check any reading with sensitive content before sharing it. You can ask us to delete a share page.
8. Children
In Korea, children under 14 may not use the Services. Elsewhere, children under 13 (or under the age set by the law of their country of residence, for example 16 in some EU countries) may not use them. If we learn that a child's information has been collected, we delete it without delay.
9. Your Rights and How to Exercise Them
You may at any time request access to, correction or deletion of, or suspension of processing of your information, or withdraw your consent. Please send requests to support@pastlife.app. For users who are not signed in, we verify identity using the consultation records visible in that browser, or the payment number and email address on the payment receipt, and similar information. We handle requests within 10 days, and if handling is delayed we will tell you why.
10. Security Measures
We encrypt data in transit (HTTPS), keep database access rights to a minimum and manage server-only keys, do not store payment information, and carry out regular security reviews.
11. Privacy Officer and Remedies for Infringement
Chief Privacy Officer: Hyunsang Cho (CEO) Email: support@pastlife.app · Phone: +82 10-3332-5603 Users in Korea can also seek advice on or report privacy infringements to the following bodies. · Personal Information Infringement Report Center (KISA): 118, no area code needed (privacy.kisa.or.kr) · Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr) · Supreme Prosecutors' Office Cyber Investigation Division: 1301 · Korean National Police Agency Cyber Investigation Bureau: 182
12. Users in the EEA and UK
The legal bases for processing personal information are performance of a contract (providing the Services, payments), legitimate interests (preventing abuse, security, improving the Services) and consent (analytics and advertising measurement). The controller is Raymind.AI LLC, and international transfers rely on lawful transfer mechanisms such as the Standard Contractual Clauses. You have the right to lodge a complaint with the supervisory authority in your country of residence.
13. Changes to This Policy and Contact
If we change this policy, we will announce it on the Services 7 days before the change takes effect (30 days before for important changes that are unfavorable to users). Raymind.AI LLC · 1021 E Lincolnway, Suite 9913, Cheyenne, WY 82001, USA Raymind.AI (레이마인드에이아이) · 경기도 성남시 분당구 판교대장로7길 15-15 (15-15 Pangyodaejang-ro 7-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea) · Business Registration No. 492-10-03068 · Mail-Order Business Report No. 2026-성남분당A-0145 Contact: support@pastlife.app